>Hello Sohib EditorOnline, in this article, we will discuss the steps to cancel an order on Lazada that has already been processed by the seller and is on COD (Cash on Delivery) mode. Sometimes, we may regret our purchase or face some other unexpected issues, but don’t worry, Lazada has provided an option to cancel an order in such situations. In this article, we will cover all the necessary steps and FAQs related to cancelling an order on Lazada.
The first step to cancel an order on Lazada is to login to your account. You can do this by visiting the Lazada website and clicking on the ‘My Account’ button at the top right corner of the screen. Enter your login credentials and click on ‘Login’.
Step 2: Go to ‘My Orders’
After logging in, go to the ‘My Orders’ tab. This tab will display all your orders placed on Lazada.
Step 3: Find the Order You Want to Cancel
Scroll through the list of orders and find the one you want to cancel. Click on the order to open its details page.
Step 4: Click on ‘Cancel Order’
On the order details page, you will find a ‘Cancel Order’ button. Click on this button to initiate the cancellation process.
Step 5: Select the Reason for Cancelling the Order
You will be prompted to select a reason for cancelling the order from a drop-down menu. Select the most appropriate reason from the list.
After selecting the reason, click on the ‘Submit’ button to submit your cancellation request. You will receive a confirmation email from Lazada regarding the cancellation.
Frequently Asked Questions (FAQs)
Q1. What is COD mode on Lazada?
COD mode, also known as Cash on Delivery, is a payment method on Lazada where the customer can pay for the order in cash at the time of delivery.
Q2. Can I cancel an order on Lazada after it has been shipped?
No, you cannot cancel an order on Lazada after it has been shipped. However, you can still return the product within the specified return window.
Q3. How long does it take for Lazada to process a cancellation request?
It usually takes 1-2 business days for Lazada to process a cancellation request.
Q4. Will I be charged for cancelling an order on Lazada?
No, there are no charges for cancelling an order on Lazada.
Q5. What happens to the payment made for the cancelled order?
If you have already made the payment for the order, the amount will be refunded to your Lazada wallet or the original payment method used, depending on your preference.
Conclusion
Cancelling an order on Lazada is a simple and hassle-free process. By following the steps mentioned in this article, you can easily cancel an order that has already been processed by the seller and is on COD mode. If you have any further queries, you can refer to the FAQs or contact Lazada customer support for assistance. Happy shopping!
Cara Membatalkan Pesanan di Lazada yang Sudah Diproses Penjual COD
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