>Hello Sohib EditorOnline, if you have a dead Indosat SIM card and want to activate it, then you have come to the right place. In this article, we will guide you on how to activate your dead Indosat SIM card step-by-step. It is essential to follow each step mentioned in this article to reactivate your SIM card correctly. So, let’s get started!
A SIM card is a small chip that stores all your mobile data, including contacts, messages, and internet data. A dead SIM card is a SIM card that stops working and does not recognize network signals. This problem typically arises when your SIM card has not been used or has not been recharged for a long time.
If your Indosat SIM card is dead, then don’t worry. You can reactivate it by following these steps:
Step 1: Check Your SIM Card
The first thing you need to do is to check your SIM card. Make sure it is not physically damaged or broken. If there are any scratches, cracks or dents, then you need to buy a new SIM card from the nearest Indosat Grapari store.
However, if your SIM card looks fine, then move on to the next step.
Step 2: Reactivate Your SIM Card
To reactivate your Indosat SIM card, follow these steps:
Open your phone’s dial pad and type *123*25#.
You will receive a message that says “Your SIM Card Is Not Active.”
Reply “1” to this message to activate your SIM card.
You will receive a confirmation message that your SIM card has been activated.
After following these steps, your Indosat SIM card should be active, and you should be able to make calls, send messages, and use the internet.
Step 3: Check Your Account Balance
After reactivating your SIM card, it is necessary to check your account balance. To check your Indosat account balance, follow these steps:
Open your phone’s dial pad and type *123#.
You will receive a message with your balance details, including your current balance and the validity period.
If your account balance is insufficient or has expired, recharge your SIM card to continue using Indosat services.
If you have followed all the above steps and your Indosat SIM card is still not working, we suggest you call Indosat customer service at 185. They will provide you with further assistance and help you resolve any issues that you may be facing.
FAQ
Q1. How Long Does It Take to Reactivate the Indosat SIM Card?
It usually takes a few minutes to reactivate your Indosat SIM card. If your SIM card is still not activated after a few minutes, wait for at least 24 hours before contacting customer service.
Q2. Can I Reactivate My Indosat SIM Card Online?
No, currently you cannot reactivate your Indosat SIM card online. You need to dial *123*25# to reactivate your SIM card.
Q3. What Do I Do If My SIM Card Is Physically Damaged?
If your SIM card is physically damaged, you need to buy a new SIM card from the nearest Indosat Grapari store.
Q4. Can I Use My Old Number with the New SIM Card?
Yes, you can use your old number with the new SIM card by following the number transfer process.
Q5. What Is the Minimum Balance Required to Keep My Indosat SIM Card Active?
The minimum balance required to keep your Indosat SIM card active is Rp 5000. If your balance is less than Rp 5000, you need to recharge your SIM card to continue using Indosat services.
Conclusion
Reactivating a dead Indosat SIM card is easy if you follow the necessary steps mentioned above. Remember to check your SIM card’s physical condition, reactivate your SIM card, check your account balance, and contact customer service if necessary. By following these steps, you will be able to reactivate your dead Indosat SIM card and enjoy uninterrupted mobile services.
Cara Mengaktifkan Kartu Indosat yang Sudah Mati
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