Cara Mengecek Paketan Smartfren

>Hello Sohib EditorOnline, welcome to this article about how to check your Smartfren package. Smartfren is one of the largest telecommunication companies in Indonesia, and it offers various package options for its customers. In this article, we will guide you through the process of checking your Smartfren package. Let’s get started!

1. How to check your Smartfren package using SMS

If you are not familiar with the online method of checking your package, you can use the SMS method. Here is how you can check your Smartfren package using SMS:

Step Description
1 Open the messaging app on your phone.
2 Type “INFO” and send it to 999.
3 You will receive a reply message that contains information about your package.

That’s it! You can now check your Smartfren package using SMS. However, if you prefer an online method, continue reading.

2. How to check your Smartfren package using the Smartfren website

Checking your package using the Smartfren website is quick and easy. Follow these steps to check your Smartfren package online:

Step Description
1 Go to the Smartfren website (www.smartfren.com).
2 Click on the “My Smartfren” tab.
3 Enter your phone number and password.
4 Click on the “My Account” tab.
5 You will see information about your package.

FAQ

3. I forgot my Smartfren password. What should I do?

If you forgot your Smartfren password, you can reset it by following these steps:

Step Description
1 Go to the Smartfren website (www.smartfren.com).
2 Click on the “My Smartfren” tab.
3 Click on the “Forgot Password” button.
4 Enter your phone number and click on the “Send Verification Code” button.
5 Enter the verification code that you received and click on the “Verify” button.
6 Enter your new password and click on the “Change Password” button.

That’s it! You can now log in to your Smartfren account with your new password.

4. How to check your Smartfren data usage

Keeping track of your data usage is important to avoid unexpected charges. Here is how you can check your Smartfren data usage:

Step Description
1 Open the messaging app on your phone.
2 Type “CEK” and send it to 123.
3 You will receive a reply message that contains information about your data usage.

You can also check your data usage on the Smartfren website. Follow the steps below to check your data usage online:

Step Description
1 Go to the Smartfren website (www.smartfren.com).
2 Click on the “My Smartfren” tab.
3 Enter your phone number and password.
4 Click on the “My Account” tab.
5 You will see information about your data usage.

5. How to buy a Smartfren package

If you want to buy a Smartfren package, you can do it online or at a Smartfren store. Here is how you can buy a Smartfren package online:

Step Description
1 Go to the Smartfren website (www.smartfren.com).
2 Click on the “Buy Package” tab.
3 Select the package that you want to buy.
4 Enter your phone number and click on the “Buy Now” button.
5 Enter your payment details and click on the “Pay” button.
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That’s it! You have successfully bought a Smartfren package online. If you prefer to buy a package at a Smartfren store, you can find the nearest store on the Smartfren website.

FAQ

6. Can I change my Smartfren package?

Yes, you can change your Smartfren package at any time. Here is how you can change your Smartfren package:

Step Description
1 Go to the Smartfren website (www.smartfren.com).
2 Click on the “My Smartfren” tab.
3 Enter your phone number and password.
4 Click on the “Change Package” tab.
5 Select the package that you want to change to.
6 Enter your payment details (if necessary) and click on the “Change Package” button.

That’s it! You have successfully changed your Smartfren package.

7. How to check your Smartfren balance

Checking your Smartfren balance is easy. Here is how you can check your Smartfren balance:

Step Description
1 Open the messaging app on your phone.
2 Type “CEK” and send it to 991.
3 You will receive a reply message that contains information about your balance.

You can also check your balance on the Smartfren website. Follow the steps below to check your balance online:

Step Description
1 Go to the Smartfren website (www.smartfren.com).
2 Click on the “My Smartfren” tab.
3 Enter your phone number and password.
4 Click on the “My Account” tab.
5 You will see information about your balance.

8. How to activate a Smartfren package

Activating your Smartfren package is easy. Here is how you can activate a Smartfren package:

Step Description
1 Make sure that you have a sufficient balance or credit limit.
2 Go to the Smartfren website (www.smartfren.com).
3 Click on the “Activate Package” tab.
4 Select the package that you want to activate.
5 Enter your phone number and click on the “Activate” button.

That’s it! You have successfully activated your Smartfren package.

FAQ

9. How to deactivate a Smartfren package

If you want to deactivate a Smartfren package, you can do it online or by calling customer service. Here is how you can deactivate a Smartfren package online:

Step Description
1 Go to the Smartfren website (www.smartfren.com).
2 Click on the “My Smartfren” tab.
3 Enter your phone number and password.
4 Click on the “Deactivate Package” tab.
5 Select the package that you want to deactivate.
6 Enter your payment details (if necessary) and click on the “Deactivate Package” button.

That’s it! You have successfully deactivated your Smartfren package. If you prefer to call customer service, you can find the phone number on the Smartfren website.

10. How to check your Smartfren phone number

If you forgot your Smartfren phone number, you can easily check it using the following methods:

Method Description
1. Check your SIM card Your Smartfren phone number is printed on your SIM card. Take out your SIM card and check the number.
2. Check your phone settings You can go to your phone settings and find the “About Phone” or “About Device” section. Your phone number should be listed there.
3. Call a friend You can call a friend or family member and ask them to tell you your phone number.

11. How to top up your Smartfren balance

Topping up your Smartfren balance is easy. Here is how you can do it:

Method Description
1. Via SMS You can top up your Smartfren balance by sending an SMS to 123 with the voucher code. For example, “ISI (space) VOUCHER CODE”.
2. Via ATM You can top up your Smartfren balance at a bank ATM. Select the “Pulsa/Telepon” option and enter your phone number and the amount that you want to top up.
3. Via e-wallet You can top up your Smartfren balance using an e-wallet such as GoPay or OVO. Open the e-wallet app and select the “Pulsa/Telepon” option. Enter your phone number and the amount that you want to top up.
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FAQ

12. How to check your Smartfren bonus

If you are entitled to a Smartfren bonus, you can check it using the following methods:

Method Description
1. Via SMS You can check your Smartfren bonus by sending an SMS to 999 with the keyword “BONUS”.
2. Via the Smartfren website You can check your Smartfren bonus on the Smartfren website. Log in to your account and go to the “My Account” tab.

13. How to extend your Smartfren package

If you want to extend your Smartfren package, you can do it online or by using the SMS method. Here is how you can extend your Smartfren package online:

Step Description
1 Go to the Smartfren website (www.smartfren.com).
2 Click on the “Extend Package” tab.
3 Select the package that you want to extend.
4 Enter your phone number and click on the “Extend” button.
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Cara Mengecek Paketan Smartfren