Cara Menghubungi Kurir J&T

>Hello Sohib EditorOnline! Are you looking for a reliable way to contact J&T courier? You’ve come to the right place. In this article, we will discuss the many ways to get in touch with J&T courier and answer some frequently asked questions about their services.

1. Telepon J&T

Calling J&T is the quickest way to speak to a customer service representative. You can contact them at 021-8066-1888 or 0800-1-998998 (for those outside of Jakarta). The hotline is open 24/7, so you can reach them any time of the day.

When you call, be prepared to provide your tracking number or order ID to assist the representative in locating your shipment. You can also inquire about delivery times, package pickup, and other services.

If you need a more immediate response, you can also reach J&T via social media or their website chat feature.

FAQ:

Question Answer
What information do I need when I call J&T? Have your tracking number or order ID ready to provide to the representative.
What are J&T’s customer service hours? J&T’s hotline is open 24/7.
Will I receive a response immediately when I call J&T? You may experience a short waiting time, but a representative will assist you as soon as possible.

2. Email J&T

If you prefer to communicate via email, you can send a message to customercare@jet.co.id. You should receive a response within 24 hours. Be sure to include your tracking number or order ID in the email to facilitate the process.

J&T recommends calling their hotline for urgent matters, as email responses may take longer.

FAQ:

Question Answer
What is J&T’s customer service email address? You can send an email to customercare@jet.co.id
How long does it take for J&T to respond to an email? Responses should be received within 24 hours.
Is email a good way to communicate for urgent matters? No, J&T recommends calling their hotline instead for urgent matters.

3. Social Media

J&T has an active presence on social media, including on Facebook and Twitter. You can send them a message or comment on their posts for assistance. Typically, you should receive a response within a few hours.

Be sure to check their hours of operation for social media, as they may not be available 24/7.

FAQ:

Question Answer
What social media platforms is J&T active on? J&T has an active presence on Facebook and Twitter.
How long does it take for J&T to respond on social media? Typically, you should receive a response within a few hours.
Is J&T available on social media 24/7? No, be sure to check their hours of operation for social media.
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4. Live Chat

J&T also has a live chat feature on their website, which can be accessed by clicking the “Chat” button on their homepage. You will be connected to a customer service representative who can assist you with your inquiry.

The live chat is available from Monday to Saturday, 9:00 am to 7:00 pm.

FAQ:

Question Answer
How do I access J&T’s live chat? Click the “Chat” button on their homepage.
What hours is J&T’s live chat available? The live chat is available from Monday to Saturday, 9:00 am to 7:00 pm.
Can I speak to a live representative outside of the live chat hours? No, you will need to contact J&T through one of their other customer service channels.

5. Visit J&T’s Branch Office

Finally, you can also visit one of J&T’s branch offices for assistance. To find a branch office near you, visit their website and click on “Lokasi Kantor” at the bottom of the homepage. Be sure to bring your tracking number or order ID with you to assist the representative.

Branch offices are typically open from 8:00 am to 7:00 pm, Monday to Saturday.

FAQ:

Question Answer
How do I find a J&T branch office near me? Visit their website and click on “Lokasi Kantor” at the bottom of the homepage.
What should I bring with me to the J&T branch office? Bring your tracking number or order ID with you to assist the representative.
What are the hours of operation for J&T’s branch offices? Branch offices are typically open from 8:00 am to 7:00 pm, Monday to Saturday.

We hope this article has helped you find a convenient way to get in touch with J&T courier. Remember, they are available 24/7 through their hotline, and also offer alternative customer service channels such as email, social media, and live chat. If you need further assistance, don’t hesitate to reach out.

Cara Menghubungi Kurir J&T