Cara Mengurus Kartu BPJS yang Hilang

>Hello Sohib EditorOnline, we understand how frustrating it can be to lose important documents such as your BPJS card. However, there are steps you can take to retrieve a lost BPJS card. In this article, we will guide you through the process of how to handle a lost BPJS card.

What is BPJS and Why is it Important?

BPJS (Badan Penyelenggara Jaminan Sosial) is a government-run social insurance agency in Indonesia. BPJS provides healthcare and social security protection to Indonesian citizens and residents. It is mandatory for all Indonesian citizens and residents to enroll in the BPJS program.

Having a BPJS card is an essential document that is required when seeking medical treatment in Indonesia. Without a BPJS card, you will not be eligible for treatment at government-run medical facilities.

What to do if You Lose Your BPJS Card?

If you have lost your BPJS card, do not panic. You can follow these steps to retrieve your lost card:

Step 1: Report the Loss

The first thing you need to do is report the loss of your BPJS card. You can do this by calling the BPJS call center at 1500400 or by visiting the nearest BPJS office. You will need to provide your personal information, including your name, address, and BPJS membership number.

The BPJS agent will then issue a report for you and provide you with a reference number. This reference number will be important for future inquiries regarding your lost card.

Step 2: Get a New BPJS Card

After reporting the loss of your BPJS card, you will need to obtain a new card. To do this, you will need to visit the nearest BPJS office or BPJS partner bank branch.

You will need to bring your BPJS membership number, your ID card, and your reference number that was provided to you when you reported the loss of your card. The BPJS agent will then process your request and issue you a new BPJS card.

Step 3: Activate Your New BPJS Card

Once you have received your new BPJS card, you will need to activate it. You can do this by visiting the nearest BPJS office or activating it online through the BPJS website.

When activating your new card, you will need to input your personal information and your new card number. Once activated, your new card will be ready for use.

FAQ

Tips to Avoid Losing Your BPJS Card

Although losing your BPJS card can be a hassle, there are steps you can take to avoid losing it:

Tip 1: Keep Your Card in a Safe Place

Always keep your BPJS card in a safe place. Keep it in a wallet or a cardholder to avoid losing it.

Tip 2: Make a Copy of Your BPJS Card

Make a photocopy or take a picture of your BPJS card and keep it in a safe place. This will serve as a backup in case you lose your original card.

Tip 3: Use the BPJS Mobile App

The BPJS mobile app allows you to access your BPJS membership information and card details. You can use this app instead of carrying your physical card with you.

Tip 4: Update Your Contact Information

Make sure that your contact information, including your phone number and address, are up-to-date. This will ensure that you can be contacted in case your card is found or recovered.

Conclusion

Losing your BPJS card can be a hassle, but by following the steps outlined in this article, you can retrieve a lost card and continue to receive essential medical care. Remember to always keep your card in a safe place and take preventative measures to avoid losing it in the future.

Cara Mengurus Kartu BPJS yang Hilang