>Hello Sohib EditorOnline, welcome to our journal article on how to get your queue number at the Puskesmas. For those of you who are unfamiliar, Puskesmas is a government-owned primary healthcare facility in Indonesia. It provides basic healthcare services such as medical treatment, family planning, and health education. In this article, we will guide you on how to take your queue number at Puskesmas effortlessly.
Puskesmas stands for Pusat Kesehatan Masyarakat or Public Health Center, which is managed by the government, and it aims to provide primary healthcare services to everyone in the community. Puskesmas is staffed by medical professionals, including doctors and nurses, who provide medical treatment, health education, and other primary healthcare services.
What Are the Services Provided by Puskesmas?
Puskesmas provides basic healthcare services such as:
Service
Description
Medical Treatment
Provides treatment for common illnesses, injuries, and diseases.
Family Planning
Provides services related to birth control and reproductive health.
Mother and Child Health
Provides healthcare services for pregnant women, new mothers, and children under five years old.
Health Education
Provides health education related to common diseases, healthy living, and disease prevention.
Dental Health
Provides basic dental healthcare services.
When you visit Puskesmas, you will need to take your queue number to receive medical treatment or healthcare services.
How to Get Your Queue Number at Puskesmas
Visit Puskesmas During Opening Hours
Puskesmas typically operates during regular business hours from Monday to Friday, from 8:00 am to 4:00 pm. However, some Puskesmas may have different opening hours, so it is essential to check the opening hours of your local Puskesmas before you go.
Bring Your Health Card
When you visit Puskesmas, you will need to bring your Indonesian national health card or your BPJS card. These cards are essential to access healthcare services in Indonesia. If you don’t have a health card, you may still receive medical treatment, but you will need to pay a fee.
Look for the Queue Number Machine
When you arrive at Puskesmas, look for the queue number machine. It is usually located close to the entrance or the registration desk. The machine will display the current queue number along with the available healthcare services.
Press the button on the queue number machine to get your queue number. The machine will display your queue number and the estimated waiting time. Hold onto your queue number ticket as you will need it when your number is called.
Wait for Your Queue Number to be Called
Once you have your queue number, take a seat and wait for your number to be called. When your number is called, proceed to the designated healthcare professional or medical treatment room.
FAQ
What if I Lose My Queue Number Ticket?
If you lose your queue number ticket, you will need to speak to the registration desk to get a new one. In some Puskesmas, you may be able to use the same queue number machine to print a new ticket.
What if My Queue Number is Called When I’m Not There?
If your queue number is called, but you’re not there, your turn will be skipped. You will have to press the button on the queue number machine again to get a new queue number.
What if I Need Urgent Medical Treatment?
If you require urgent medical treatment, you should speak to the registration desk or a healthcare professional. Depending on your condition, you may be given priority treatment or asked to go to the nearest hospital.
Can I Choose Which Healthcare Professional I Want to See?
Unfortunately, you cannot choose which healthcare professional to see. However, you are free to ask for a referral if you want to see a specialist.
Is the Queue Number System Always Efficient?
While the queue number system is generally effective, there may be times when the waiting time is longer than usual. This can happen when there are more patients than usual or when a healthcare professional is absent. Therefore, it is essential to be patient and prepare for a longer wait time during these situations.
Thank you for reading our journal article on how to take your queue number at Puskesmas. We hope this article has been helpful and informative. If you have any questions or comments, please feel free to leave them below.
Cara Mengambil No Antrian di Puskesmas
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