Cara Mematikan Kartu Telkomsel

>Hello Sohib EditorOnline, in this article, we will discuss the various ways you can turn off your Telkomsel SIM card. Whether it’s because you need to switch to a new provider, go abroad, or your SIM card is lost or stolen, we’ve got you covered. Read on to find out the step-by-step instructions and frequently asked questions.

What is Telkomsel?

Telkomsel is one of the largest telecommunications companies in Indonesia, with over 160 million subscribers. They offer a range of mobile services, including voice and data plans, as well as a variety of add-ons such as entertainment packs, roaming packages, and more.

Why turn off your Telkomsel SIM card?

There may be a few reasons why you would like to turn off your Telkomsel SIM card:

• You are switching to a new provider
• You are going abroad and want to avoid roaming charges
• Your SIM card is lost or stolen
• You want to avoid incoming calls or messages for a while

Whatever the reason may be, you can follow the steps below to turn off your Telkomsel SIM card.

How to turn off your Telkomsel SIM card

There are several methods you can use to turn off your Telkomsel SIM card:

Method 1: Using the Telkomsel app

Step 1: Open the Telkomsel app on your device

Step 2: Tap on the ‘Settings’ button

Step 3: Scroll down and select ‘Account’

Step 4: Tap on ‘Suspend Service’

Step 5: Choose the reason for suspending your service and confirm your request

Step 6: Your SIM card will be deactivated within 24 hours

Method 2: Calling Telkomsel customer service

Step 1: Dial *888# from your Telkomsel number

Step 2: Select ‘Customer Service’ and press ‘Call’

Step 3: Follow the voice prompts to speak to a customer service representative

Step 4: Request to deactivate your SIM card

Step 5: Provide any necessary information and confirm your request

Step 6: Your SIM card will be deactivated within 24 hours

Method 3: Visiting a Telkomsel GraPARI

Step 1: Locate your nearest Telkomsel GraPARI

Step 2: Bring your Telkomsel SIM card and a valid ID

Step 3: Inform the staff that you want to deactivate your SIM card

Step 4: Provide any necessary information and confirm your request

Step 5: Your SIM card will be deactivated on the spot

FAQ

Can I reactivate my Telkomsel SIM card after deactivating it?

Yes, you can reactivate your Telkomsel SIM card by contacting customer service or visiting a Telkomsel GraPARI. You may need to provide some additional information and pay any outstanding fees or charges.

Will I lose my phone number if I deactivate my Telkomsel SIM card?

No, you will not lose your phone number if you deactivate your Telkomsel SIM card. You can reactivate your SIM card and continue to use the same number.

Can I suspend my Telkomsel service temporarily?

Yes, you can suspend your Telkomsel service temporarily using the Telkomsel app or by contacting customer service. This will allow you to keep your number and avoid incoming calls or messages for a certain period of time.

Is there a fee for deactivating my Telkomsel SIM card?

There may be a fee for deactivating your Telkomsel SIM card, depending on the reason for deactivation and any outstanding fees or charges. You should check with customer service or a Telkomsel GraPARI for more information.

Can I turn off my Telkomsel SIM card remotely?

Unfortunately, you cannot turn off your Telkomsel SIM card remotely. You will need to use one of the methods described above to deactivate your SIM card.

Conclusion

We hope this article has been helpful in providing you with the information you need to turn off your Telkomsel SIM card. Remember, there are several methods you can use, including using the Telkomsel app, calling customer service, or visiting a Telkomsel GraPARI. If you have any further questions or concerns, please don’t hesitate to contact customer service for assistance.

Cara Mematikan Kartu Telkomsel