>Hello Sohib EditorOnline, in this article we will discuss the steps for transferring your BPJS healthcare facilities or Faskes from one location to another. If you are facing any difficulty in accessing quality healthcare services or if you have moved to a new location, it is important to know the process of transferring your Faskes. In this article, we will guide you through the steps and provide answers to frequently asked questions. So, let’s get started!
Before we proceed with the steps on how to transfer your Faskes BPJS, it is important to understand what it is. Faskes BPJS stands for the healthcare facilities that are registered under the National Health Insurance Program or BPJS Kesehatan. These facilities are spread out across the country to provide healthcare services to the Indonesian population. The Faskes include hospitals, clinics, and healthcare centers that are included in the BPJS Kesehatan network.
There are two types of Faskes BPJS: Primary Faskes and Secondary Faskes. Primary Faskes are the first line of healthcare services that BPJS members can access. These include clinics, general practitioners, midwives, or community health centers. Secondary Faskes, on the other hand, are more specialized healthcare services such as hospitals, specialist clinics, or laboratories. Members can access Secondary Faskes after a referral from a Primary Faskes or a specialist doctor.
Now that we have a basic understanding of what Faskes BPJS is, let’s dive into the steps of transferring your Faskes.
Step-by-Step Guide to Transferring Your Faskes BPJS
Step 1: Check Your Eligibility
Before you begin the process of transferring your Faskes BPJS, it is important to check if you are eligible for the transfer. The eligibility criteria for transferring your Faskes include:
Eligibility Criteria
Description
Active BPJS Member
You must be an active BPJS Kesehatan member with an active membership card.
Not in Arrears
You should not have any outstanding arrears or debts to the previous Faskes.
Registered to a Faskes for at least 6 months
You must be registered to a Faskes BPJS for at least 6 months before you can request a transfer.
No active treatment or medical record
You should not have any ongoing active treatment or medical record in the previous Faskes.
If you meet all the eligibility criteria, you can proceed to the next step.
Step 2: Find a New Faskes BPJS
Once you have confirmed your eligibility, the next step is to find a new Faskes BPJS that suits your needs. You can use the BPJS Kesehatan website, BPJS mobile app or visit the nearest BPJS office to find a new Faskes. It is recommended to choose a new Faskes that is nearest to your residence or workplace for ease of access.
After you have chosen a new Faskes, make sure to check the availability of the healthcare services and facilities that you need. You can inquire about the availability of healthcare services such as specialist consultations, laboratory tests, or hospitalization. It is also important to check the reputation and quality of service of the Faskes before making a final decision.
Step 3: Request for Transfer
After you have chosen a new Faskes BPJS, the next step is to submit a request for transfer. You can submit a request through the following methods:
Transfer Request Methods
Description
BPJS Kesehatan Website
You can submit a request for transfer through the BPJS Kesehatan website using your membership account.
BPJS Mobile App
You can submit a request for transfer through the BPJS mobile app using your membership account.
BPJS Office
You can visit the nearest BPJS office and fill out the transfer request form.
Make sure to provide accurate information when submitting a request for transfer. It is important to provide your previous Faskes information, the reason for transfer, and the new Faskes information. After submitting the request, it may take up to 14 days for the transfer to be approved.
Step 4: Visit the New Faskes BPJS
Once your transfer request has been approved, the last step is to visit your new Faskes BPJS. You will need to bring your BPJS membership card and ID card for verification purposes. After verification, the new Faskes will register you as a new patient and provide you with a new medical record.
Frequently Asked Questions (FAQ)
Q: How long does it take to transfer Faskes BPJS?
A: It may take up to 14 days for the transfer request to be approved. After approval, you can visit your new Faskes BPJS and complete the registration process.
Q: Can I transfer my Faskes BPJS while I am receiving treatment?
A: No, you cannot transfer your Faskes BPJS while you are receiving treatment. It is recommended to wait until the treatment is completed, and you have no active medical record or treatment.
Q: Is there any fee for transferring Faskes BPJS?
A: No, there is no fee for transferring your Faskes BPJS. It is a free service provided by BPJS Kesehatan.
Q: What if I want to transfer my Faskes BPJS to a different city/province?
A: You can transfer your Faskes BPJS to a different city or province by following the same steps mentioned above. However, it may take longer for the transfer request to be approved, and you may need to register with a new BPJS office in the new city or province.
Q: Is it possible to transfer Faskes BPJS multiple times?
A: Yes, it is possible to transfer your Faskes BPJS multiple times. However, it is recommended to choose a new Faskes that suits your needs and avoid frequent transfers as it may affect your medical record and treatment.
Q: Can I choose any Faskes BPJS for transfer?
A: Yes, you can choose any Faskes BPJS that is registered under BPJS Kesehatan for transfer. However, it is recommended to choose a Faskes that is nearest to your residence or workplace for ease of access.
That’s all for our article on “Cara Memindahkan Faskes BPJS”. We hope that this article has provided you with useful information on how to transfer your Faskes BPJS. If you have any further questions or require assistance, you can contact BPJS Kesehatan through their website, mobile app or visit the nearest BPJS office.
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