>Hello Sohib EditorOnline, have you ever found yourself in a situation where you desperately need to withdraw cash from your BRI ATM but it’s been blocked? Don’t worry, you’re not alone. In this article, we’ll share with you the step-by-step guide on how to unblock your BRI ATM, so that you can access your money again without any hassle.
1. Understand the Reasons for Blocking your BRI ATM
Before we dive into the process of unblocking your ATM, let’s first understand the reasons why an ATM might be blocked:
Reasons for ATM Blockage
What to Do
Incorrect PIN entered multiple times
Contact BRI Customer Service at 14017 or visit the nearest BRI branch to reset your PIN
Insufficient funds in your account
Add more funds to your account and wait for 24 hours before accessing your ATM again
Expired card
Visit the nearest BRI branch to renew your card and unblock your ATM
If you’re unsure about the reason why your ATM is blocked, contact BRI Customer Service at 14017 for assistance.
2. Reset Your ATM PIN
If your ATM is blocked due to entering an incorrect PIN multiple times, follow these steps to reset your PIN:
Step 1: Prepare Your Documents
Make sure you have the following documents ready:
Your BRI ATM card
Your KTP/ID card
Step 2: Visit the Nearest BRI Branch
Go to the nearest BRI branch with your documents and inform the customer service officer that you need to reset your ATM PIN. Fill in the required form and submit it along with your documents.
Step 3: Wait for Confirmation
Wait for the confirmation message from BRI, which will be sent to your registered phone number. This may take a few hours or up to one day.
Step 4: Create a New PIN
Once you receive the confirmation message, you can create a new PIN for your ATM.
If your ATM is blocked due to insufficient funds in your account, add more funds to your account and wait for 24 hours before accessing your ATM again.
4. Renew Your BRI Card
If your ATM is blocked due to an expired card, visit the nearest BRI branch to renew your card and unblock your ATM.
FAQ
Q: What should I do if my ATM is lost or stolen?
A: Contact BRI Customer Service at 14017 immediately to block your ATM and prevent any unauthorized transactions. You should also visit the nearest BRI branch to report the loss or theft and request a new ATM card.
Q: How many times can I enter an incorrect PIN before my ATM is blocked?
A: You can enter an incorrect PIN up to 3 times. If you enter an incorrect PIN more than 3 times, your ATM will be blocked for security reasons.
Q: Can I unblock my ATM online?
A: No, you need to visit the nearest BRI branch to unblock your ATM.
Q: How long does it take to unblock my ATM?
A: It depends on the reason why your ATM is blocked. If you need to reset your PIN, it may take a few hours or up to one day. If you need to add funds to your account or renew your card, you need to wait for 24 hours before accessing your ATM again.
Q: Can I unblock my ATM at any BRI branch?
A: Yes, you can unblock your ATM at any BRI branch.
Q: What should I do if my ATM is still blocked after following these steps?
A: Contact BRI Customer Service at 14017 for assistance.
Cara Buka Blokir ATM BRI
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