Cara Menonaktifkan Paket Smartfren

>Hello Sohib EditorOnline, we know how frustrating it can be when you want to disable a certain package from your Smartfren account. In this article, we will guide you through the process step-by-step, so you can easily deactivate your package without any hassle.

Step 1: Check Your Package Details

The first step is to check the details of your current package. You can do this by logging into your Smartfren account from your phone or computer. Once you are logged in, go to the ‘My Account’ section and select the package that you want to deactivate. Here, you will find all the details of your package such as the name, duration, and remaining data quota.

If you are not sure which package you are subscribed to, you can check your package details by dialing *123# from your Smartfren number. You will receive a message with all the details of your current package.

Step 2: Contact Smartfren Customer Service

If you want to disable your package, you can contact Smartfren customer service. You can either call their customer service hotline at 888 or go to their Smartfren Gallery to get assistance. Make sure you have all the necessary information such as your Smartfren number, package details, and reason for deactivation.

Once you have contacted the customer service, they will guide you through the process of deactivating your package. They may ask for some verification details such as your name, address, and Smartfren account number.

Step 3: Deactivate Your Package Online

If you prefer to deactivate your package online, you can do so by logging into your Smartfren account. Once you are logged in, go to the ‘My Account’ section and select the package that you want to deactivate. Here, you will find an option to deactivate your package. Click on the option and follow the instructions to complete the process.

Alternatively, you can also deactivate your package through the Smartfren mobile app. Simply download the app from Google Play Store or Apple App Store and log in to your account. Here, you will find an option to deactivate your package. Click on the option and follow the instructions to complete the process.

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FAQs

Q1. What happens if I deactivate my Smartfren package?

When you deactivate your Smartfren package, you will no longer be able to use the data, voice, or SMS services provided by the package. However, your account will remain active and you can still use other services provided by Smartfren.

Q2. Can I reactivate my package after deactivation?

Yes, you can reactivate your package at any time by contacting Smartfren customer service or through the Smartfren website or mobile app. However, some packages may have restrictions on reactivation, so make sure you check the package details before reactivating.

Q3. Will I get a refund if I deactivate my package before the expiry date?

No, Smartfren does not provide refunds for deactivated packages. You will only be charged for the services that you have used before deactivating your package.

Package Name Duration Data Quota
Smartfren WOW! 30 days 8 GB
Smartfren Unlimited 30 days Unlimited
Smartfren Basic 30 days 2 GB

Conclusion

We hope this article has helped you with the process of deactivating your Smartfren package. Remember, you can always contact Smartfren customer service for assistance or deactivate your package online through the Smartfren website or mobile app.

Cara Menonaktifkan Paket Smartfren