>Hello Sohib EditorOnline! In this article, we will discuss the various ways to contact Akulaku customer service. Akulaku is an online shopping platform that offers a variety of products with affordable instalment plans. If you have any questions or issues with your Akulaku account or purchases, you can easily reach out to their customer service team for assistance.
1. Contact Akulaku via Phone
One of the easiest ways to get in touch with Akulaku’s customer service is by calling their hotline. You can call their customer service number at 0804-1-808080. You will be connected to a customer service representative who can assist you with any concerns you may have.
It is important to note that their hotline is available from Monday to Friday, 09:00 AM to 06:00 PM. If you need assistance outside of these hours, you can reach out to their customer service team through other channels.
What information should I prepare before calling?
Before calling Akulaku’s customer service, make sure to have your account information ready. This includes your account number, order number, and any other relevant details about your purchase.
Having this information ready will make it easier for the customer service representative to assist you with your concern.
What should I expect when I call Akulaku’s customer service?
When you call Akulaku’s customer service hotline, a customer service representative will answer your call. They will ask for your account information and will listen to your concern.
They will then assist you in resolving your issue or answering your questions. If they are unable to resolve your concerns immediately, they will escalate the issue to the relevant department and provide you with updates on the status of your concern.
Is calling Akulaku’s customer service free?
Yes, calling Akulaku’s customer service hotline is free of charge. However, if you are calling from a mobile phone, standard call charges may apply.
Can I request a call back from Akulaku’s customer service?
Yes, you can request a call back from Akulaku’s customer service team by sending an email to support_id@akulaku.com. In the email, provide your account information and request for a call back from their customer service team.
A customer service representative will get back to you as soon as possible regarding your concern.
2. Contact Akulaku via Email
If you prefer to communicate via email, you can reach out to Akulaku’s customer service team by sending an email to support_id@akulaku.com. You can send your concerns or questions, and a customer service representative will get back to you as soon as possible.
What information should I include in my email?
When sending an email to Akulaku’s customer service team, make sure to include your account information and any relevant details about your concern. This will help the customer service representative to assist you more efficiently.
If you have attachments or screenshots related to your concern, you can also attach them to your email.
How long does it take to receive a response from Akulaku’s customer service team?
Akulaku’s customer service team aims to respond to emails within 24-48 hours. However, response time may vary depending on the volume of inquiries they receive.
If you do not receive a response within that timeframe, you can follow up by sending another email or reaching out through other channels.
Can I send multiple concerns in one email?
Yes, you can send multiple concerns in one email. However, make sure to provide clear and detailed information for each concern to avoid confusion.
3. Contact Akulaku via Social Media
Akulaku is also active on social media platforms such as Facebook and Twitter. You can reach out to their customer service team by sending them a message through their official social media accounts.
When sending a message to Akulaku’s customer service team through social media, include your account information and any relevant details about your concern.
Make sure to send a private message instead of leaving a comment on their social media posts to ensure the privacy of your account details.
Akulaku’s customer service team aims to respond to social media messages within 24-48 hours. However, response time may vary depending on the volume of inquiries they receive.
If you do not receive a response within that timeframe, you can follow up by sending another message or reaching out through other channels.
Akulaku’s customer service team can assist you with basic concerns through social media. However, for more complex concerns, they may request that you contact them through other channels such as email or phone.
4. Contact Akulaku through their Website
Akulaku’s website also provides a contact form that you can fill out to get in touch with their customer service team. You can access the contact form by visiting their website and clicking on the “Contact Us” link.
What information should I include in the contact form?
When filling out the contact form, include your account information and any relevant details about your concern. This will help the customer service representative to assist you more efficiently.
How long does it take to receive a response through the contact form?
Akulaku’s customer service team aims to respond to contact form inquiries within 24-48 hours. However, response time may vary depending on the volume of inquiries they receive.
If you do not receive a response within that timeframe, you can follow up by reaching out through other channels.
FAQ
| Question | Answer |
|---|---|
| What are Akulaku’s customer service hours? | Akulaku’s customer service hotline is available from Monday to Friday, 09:00 AM to 06:00 PM. However, you can reach out through other channels outside of these hours. |
| What information should I prepare before calling Akulaku’s customer service? | Make sure to have your account information ready, including your account number, order number, and any other relevant details about your purchase. |
| How long does it take to receive a response from Akulaku’s customer service team? | Akulaku’s customer service team aims to respond within 24-48 hours. However, response time may vary depending on the volume of inquiries they receive. |
| Can I send multiple concerns in one email? | Yes, you can send multiple concerns in one email. However, make sure to provide clear and detailed information for each concern to avoid confusion. |
| What should I do if I do not receive a response from Akulaku’s customer service team? | If you do not receive a response within the expected timeframe, you can follow up by reaching out through other channels or sending another message/email. |
That concludes our article on how to contact Akulaku’s customer service. We hope this guide has been helpful in resolving any concerns or questions you may have about your Akulaku account or purchases. If you have any other questions, feel free to reach out to their customer service team through any of the channels mentioned above.